Important Information
Policies
To help make your stay at Courtyard by Marriott Toronto Downtown in Toronto as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
The main stay conditions are straightforward and easy to check before arrival.
Courtyard by Marriott Toronto Downtown has policies covering arrival, departure, guest age, children, pets, smoking, parking, accessibility, and cancellations. Check-in begins at 4:00 PM and check-out is at 11:00 AM, with the minimum check-in age set at 18. Guests must present photo identification and a credit card at arrival. Children of all ages are welcome, and a crib can be requested for children aged two and under, subject to availability. Extra beds are not available. The property is smoke-free and does not allow pets, although service animals are accepted without a fee or documentation. Guest rooms have different occupancy arrangements, while the selected reservation determines cancellation conditions. On-site amenities such as parking and dining may involve separate charges or operating conditions.
- Check-In
Check-in begins at 4:00 PM and continues until midnight. Guests must present photo identification and a credit card when arriving.
- Check-Out
Check-out is by 11:00 AM. Late departure can be requested, subject to availability.
- Minimum Age and Identification
The minimum check-in age is 18. Guests are required to provide photo identification at arrival.
- Children
Children of all ages are welcome. Children aged 18 and above are treated as adults for occupancy purposes.
- Cribs and Extra Beds
A crib can be requested free of charge for children aged two and under, subject to availability. Extra beds are not available at the property.
- Pets and Service Animals
Pets are not allowed. Service animals are welcome without a fee or documentation.
- Smoking
Courtyard by Marriott Toronto Downtown is a smoke-free property. Smoking is not permitted inside guest accommodations or other designated non-smoking areas.
- Parking
On-site valet parking is available for CAD 54 per day. Day-use parking is listed at CAD 27, while overnight parking requires valet service.
- Cancellation
Cancellation and prepayment conditions vary according to the accommodation type and rate selected. The applicable conditions are shown with the reservation before booking.
- Group Reservations
Bookings involving more than nine rooms may be subject to different conditions and additional fees.
- Accessibility Requests
Accessible rooms and facilities are available, including mobility-accessible accommodations, roll-in showers, transfer showers, accessible vanities, hearing-accessible rooms, elevators, and accessible routes. Guests requiring a particular feature should confirm the appropriate room category before arrival.